Guarantee:

All Selkiedesigns teething necklaces come with a 6 month Guarantee. If your necklace breaks within 6 months of the purchase date, I will repair it free of charge. This guarantee is only valid if the necklace is cared for per the care and use instructions accompanying the necklace.

I reserve the right to refuse free repair if I receive the necklace and think that it has not been cared for as per the care and use instructions.

I will repair necklaces after this date at the following charge:

Starting at $12.00 for a 34cm necklace. The cost includes re-stringing on new silk, replacing any missing or damaged beads, and replacing the clasp or parts of, if damaged or missing and regular postage back to you.

Returns:

I am happy to exchange if you decide you don’t like the colour you have chosen, or chose the wrong length. I don’t refund except under special circumstances. Return postage and any difference in price are to be paid by you, unless the mistake was mine.

How long can I expect my necklace to last?

Your necklace is a fine quality piece of jewellery, and should be cared for as per the care and use instructions.

As your necklace is strung on a natural fibre, it will inevitably perish after some time. Any sellers who state that a baby necklace will last for ever are being deceptive.

How long your necklace does last is the important thing. This is dependant on a few things:

1. Your skin type. As some skins are more acidic than others, some people will perish the silk faster (just as some people will turn silver black).

1. How often it is worn. If you wear your necklace every day, you can expect that it will wear out more quickly, as it is exposed to acid containing oils from your skin, as well as salt from sweat, more often.

1. How you care for your necklace. If you care for your necklace as per the care and use instructions, it will greatly pro-long the life of the silk cord. If you allow the necklace to get wet frequently, the cord can become brittle. Allowing body creams, sunscreens, repellants, deodorants and perfumes to get on the necklace can clog the silk, allowing dust and other fine particles to get stuck in the fibres, speeding deterioration. Disencouraging  your child from tugging , sucking or chewing on the necklace is also very important.